We allow a period of 14 days for returns. To initiate a return, please send an email via the contact form or directly to naqshinquiry@gmail.com stating your full name, order number, item to be returned and the reason for the return. Please note that the return can only be made within the return period and the refund can only be made if the item is undamaged. Change of mind is not accepted.

Dear customers,From the day of receipt of payment or your order is confirmed , the processing time of your order, which is usually 1-2 working days, After this processing time, you can expect a shipping time of 3-4 working days Our team works with the utmost efficiency to get your orders as fast as possible and provide you with smooth and timely delivery. Sincerely, NAQSH BEDDING 

Our customer support team is available from Monday to Saturday between 10:00 AM and 8:00 PM. You can reach us at the e-mail address naqshinquiry@gmail.com or directly via the Whatsapp. We aim to respond to your inquiries as soon as possible, and you can expect a response within 1-2 hours. Don’t hesitate to contact us with any questions or concerns – we’re here to help!